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Service and Maintenance
Replacement Parts
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H2I National Service Resources

John Neal
Service Technician
Training Customers with H2I Group for 11+ Years
John is the Lead Service Technician in the Midwest, he currently oversees 7 States. He is constantly on the road helping schools and labs keep their equipment operational.
Common Failures in 3D Printing

Printing Failure
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Extruding parts too quickly
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Not properly pre-heating the extrusion tip
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Filament Damage
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Encoder Damage
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Navigation Motor Failure

Printing Bed Failure
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Broken Bed Springs
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Uneven printing bed
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Poor tip calibration
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Damaged Bed
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Lack of adequate adhesive
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+More

Filament Damage
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Cracked Filament
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Support material not stored properly
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Incorrect spool replacement
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Expired Filament
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Stripped Filament
Troubleshooting
3D Printer Failure
This video by our Lead Service Technician, John Neal, will help you diagnose and solve common 3D Printing failures. Keep your devices, in tip top shape with these simple tricks. Click the link below to view more H2I Group videos